Free of charge when booking with daniya denia
Relax&Care travel insurance
Relax&Protect your trip when confirming your reservation
Cancellation insurance
Book on our official website and travel in complete safety for you and yo
companions.
Now, with our Non-Refundable rate we exclusively add Cancellation Insurance and Travel Assistance Insurance to cover you completely.
Cancellation Insurance: Protect your trip when you pay your booking:
- The coverage of this insurance begins when the reservation is formalized and prepaid and ends the day of check-in.
- You will be able to cancel your booking and recover the prepaid amount for more than 20 reasons covered by the policy.
- It covers the main unforeseen events that may arise before your trip: health, work, legal reasons…
Also include coverage in case your flight is delayed and yo plans change:
If your outward flight is delayed for more than 24 hours and you don start the trip, you can cancel your trip and claim the prepaid amount of your booking.
If your outward flight is delayed for the reasons listed above and y arrive later at your destination, you can claim the loss of services for the first night of your bookin
Travel Assistance Insurance
- The validity of this insurance begins when you check-in at the hotel and ends on the day of departure.
- Covers the main unforeseen events at destination: Medical assistance,
Repatriation, Reimbursement of vacations not taken… - Check out this more extended coverage here
1. Under what circumstances are cancellation costs covered?
Covers up to 26 reasons for cancellation. See the list here
2. What do I have to do to cancel my booking and request a refund of cancellation costs?
If you meet any of the conditions described above and have booked a Non-Refundable rate, please follow the steps indicated below:
- Contact us requesting the cancellation of the booking and the invoice for the cancellation expenses.
- Contact the insurer by email: flexmyroom@arag.es providing yo personal data, your policy number and attaching the invoice and proof of the
reason for the cancellation. - The insurer will contact you as soon as possible with instructions to follow.
If you have any questions, you can contact the insurer ARAG by phone on +34 91 566 15 88.
3. ¿A qué personas cubre el seguro?
El seguro cubre al titular principal de la reserva así como a sus acompañantes.
4. ¿Cómo funciona la asistencia médica?
Cuando necesites hacer uso de la misma, debes ponerte en contacto con la central de asistencia +34 91 566 15 88 para que te indiquen cómo proceder y a qué centro médico u hospital dirigirte. En los centros concertados con la compañía, ésta pagará los gastos directamente, en el resto, deberás abonar la factura que te será reembolsada posteriormente.
5. ¿Dónde puedo ver todas las condiciones de la póliza del seguro?
Para visualizar preguntas relacionadas con la cobertura sobre la COVID pulsa aquí